PASS AND TICKET INFO
NOVEMBER 11/12/13, 2022*
*please note: there will be NO Toronto Theatre Organ Society screening this fall
Buy in advance through PAYPAL or EVENTBRITE on the Festival Films Page. Eventbrite prices reflect their non-refundable fees.
Passes and Tickets will NOT BE MAILED. Use your Eventbrite or PayPal receipt (hard copy or online) for Pass Pickup or for individual ticket entry at the venue before the screening. We also have you on our MASTER LIST in case you forget your receipt.
ADVANCE TICKETS ONLY (this policy may be amended closer to the festival dates)
DOORS WILL OPEN A MINIMUM 30 MINUTES PRIOR TO SCREENINGS
ALL SEATING IS GENERAL ADMISSION
Full refunds* for passes or tickets will be accepted up to 1 day prior to the screening. Requests for refunds on day of show accepted if you are feeling ill or have concerns that you were recently exposed to Covid.
*Eventbrite tickets have a non-refundable fee which is excluded from the refund.
Eventbrite ticket/pass holders will be automatically refunded when you request it through Eventbrite.
PayPal ticket/pass holders will need to request via email to be refunded. Refunds will be made to your PayPal account if you have one. PayPal buyers that used their credit card will be refunded via e-transfer or physical cheque.
HOLDERS OF ADVANCE PASSES/TICKETS FROM 2020
*2020 Pass Holders who previously informed us about transferring to the 2022 festival are automatically listed as pass holders for this fall.
IMPORTANT: 2020 Pass Holders will be receiving a partial refund to due to less screenings this fall (the original 2020 pass had a total of 6 screenings + the Toronto Theatre Organ Society (ttos) screening). Those who purchased a 2020 Pass will receive 1 prorated ticket refund; those who purchased a 2020+ttos Pass will receive a prorated refund for 2 screenings to bring it to the cost of the 2022 Festival Pass.
Those who purchased a Sunday Pass will receive a prorated refund for 1 screening.
Those involved will be contacted by us individually once the festival programme has been published in July and be refunded via e-transfer, cheque or PayPal (if a PayPal account was used).
*Individual ticket holders who informed us of wishing to transfer to the 2022 festival, can chose a film from the 2022 lineup when it's published and your ticket will be transferred to that film.
If you have a forwarded pass and plan on attending this fall, then you don't have to do anything. Your name is already listed. Make note of the new dates and times on your calendar, check this website for any updates and covid protocols and enjoy. You will still receive a partial refund. If you can't remember or misplaced your receipts from 2020 (it's been a long time!) please email us asap and we'll double check for you. But PLEASE do not wait until the last minute! We can't process these requests on the day of or the day before a screening.
If you have a forwarded pass but cannot or do not wish to attend this fall
If you did not indicate to us what you wished to do with your 2020 pass (ie. you didn't pick up your pass at the Mini Fests)
You MUST inform us ahead of the November festival
You will then have THREE options:
Move your Pass forward to 2023"Play it Forward" donation back to the Festival. We will then forward it to a worthy organization or individuals for them to use. Please let us know asap so we can free up ticket numbers.
If you are feeling unwell, please do not attend screenings.
UPDATE #13 June 28, 2022 The Fox Theatre has lifted their theatre masking policy. It's still highly recommeded that you wear a mask indoors
UPDATE #12 May 30, 2022 The Revue has lifted their theatre masking policy. It's still highly recommended that you wear a mask indoors.